Why does my Ford vehicle show the "No Key Detected" message?

When using Phone As A Key™*, receiving the "No Key Detected" message means your vehicle is not detecting your phone within the interior cabin. 

Troubleshooting the No Key Detected Message 

  1. Move your phone closer to the center of the vehicle near the cup holder or armrest area. If this does not resolve the issue, continue to step 2.
  2. Force close the Ford app** and then reopen it. If this does not resolve the issue, continue to step 3.
  3. Turn your phone's Bluetooth® off and then back on.

Note: If the issue continues, check your key status using the Ford app.

If troubleshooting is unsuccessful, contact Ford app support for assistance.

Additional Information

What are some basic tips for using Phone As A Key?


*Available on select vehicles. Requires feature activation. Not compatible with all mobile phones.

**The Ford app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply. Terms and conditions apply. Visit ford.com for our privacy notice.

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