How do I accept software updates for my Ford vehicle?

You can accept software updates for SYNC®* or Ford Digital Experience®** through the software update menu. The steps vary based on your infotainment system.

If either of the following icons appears on your vehicle's screen, you need to accept a software update.

Software Update Available and Requires Scheduling icon. An update is available but needs to be scheduled.
Software Update Available but Needs Your Permission icon An update is available but needs your permission to proceed.

Accepting Software Updates

Select your SYNC generation or Ford Digital Experience from the drop-down options below to learn how to accept software updates.

Note: If you need assistance determining the generation of your SYNC system, view the SYNC Visual Reference Guide

Ford Digital Experience

You can accept the update using either of the following methods.

Option 1

  1. Select the Update Available icon in the status bar on your vehicle's Digital Experience screen.
  2. Choose Update to accept the update.

Option 2

  1. Select the App Drawer icon.
  2. Choose Software updates.
  3. Select Update Details.
  4. Choose Update to accept the update.

Important: If Automatic Updates and Notifications are off, your vehicle will not receive any updates. This means your vehicle will not receive any new features or critical updates via software updates.

SYNC 4A

You can accept the update using either of the following methods.

Option 1

  1. Select the Update Available icon in the status bar on your vehicle's SYNC screen.
  2. Choose Update to accept the update.

Option 2

  1. Select the Settings or the Home icon on your vehicle's SYNC screen.
  2. Choose Software Updates.
  3. Select Update Details.
  4. Choose Update to accept the update.

Important: If Automatic Updates and Notifications are off, your vehicle will not receive any updates. This means your vehicle will not receive any new features or critical updates via software updates.

SYNC 4

You can accept the update using either of the following methods.

Option 1

  1. Select the Update Available icon in the status bar on your vehicle's SYNC screen.
  2. Choose Update Available.
  3. Select Update to accept the update.

Option 2

  1. Select Settings on your vehicle's SYNC screen.
  2. Choose Software Updates.
  3. Select Update Details.
  4. Choose Update to accept the update.

Important: If Automatic Updates and Notifications are off, your vehicle will not receive any updates. This means your vehicle will not receive any new features or critical updates via software updates.

Additional Information

What are software updates?


*Don’t drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones. 

**Some Ford Digital Experience features require a Connectivity plan. Don’t drive while distracted or while using handheld devices. Use voice operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.